Privacy policy.

Who is responsible for your information

Honest Oven is responsible for the personal information you submit through this website. If you have a privacy question, you can contact us at hello@honestoven.co.uk.

What we collect

If you use the contact form, we collect the details you choose to send us. This includes your name, email address, phone number, enquiry type and message. You can also provide a preferred date and approximate quantity.

Why we use it

We use enquiry information to reply to you, discuss future orders or gifting, and deal with questions about Honest Oven. Our lawful basis is our legitimate interest in responding to people who contact us and running the business. If you specifically ask for opening updates, we use your contact details to send the update you requested. You can ask us not to contact you again at any time.

Who may process it

Your information may be handled by service providers that support this website, email delivery or hosting on our behalf. We do not sell your personal information and we do not use it for third-party advertising.

How long we keep it

We keep enquiry information only while it is reasonably useful for responding to you, following up your enquiry, or meeting legal and administrative requirements. We review information that is no longer connected to an active conversation or business relationship and delete it when it is no longer needed.

Website data and cookies

The website uses a strictly necessary session cookie to protect the contact form against misuse. It is not used for advertising or analytics. The site also loads its typefaces from Google Fonts, so your browser may connect to Google when a page loads and share standard technical information such as your IP address and browser details.

Your rights

Depending on the circumstances, UK data protection law may give you rights to ask for a copy of your personal information, correct it, request deletion, restrict or object to how it is used, or withdraw consent where consent is the basis for processing. You can contact us using the email address above. You also have the right to raise a concern with the Information Commissioner’s Office.